What Is Managed IT Support?
Managed IT support means your business IT is looked after proactively — not just fixed when it breaks. Elliott-IT-Services acts as your outsourced IT department, monitoring your systems, keeping software updated, managing backups, and responding fast when issues arise. All delivered remotely, with no travel costs and no lengthy contracts.
For small businesses across Surrey that don't need a full-time IT person on the payroll, managed IT support gives you professional, consistent IT management at a fraction of the cost.
What Managed IT Includes
Proactive Monitoring
We monitor your devices for issues before they become problems — catching failing hardware, low storage, security threats and outdated software early.
Patch Management
Windows updates, software patches and firmware updates managed and applied regularly — keeping your systems secure without disrupting your day.
Automated Backups
Regular, verified backups of your business data — tested to ensure they actually work when you need them.
Microsoft 365 Management
User accounts, licences, email, Teams and SharePoint managed on your behalf — including new starter and leaver processes.
Cyber Security
Antivirus management, firewall monitoring, MFA enforcement and regular security reviews included as standard.
Fast-Response Support
When something breaks, you get a fast remote response — no sitting in a call queue, no waiting days for a callback.
Why Surrey Businesses Choose Us
We're independent, local and direct — you speak to the same engineer every time, who knows your setup and takes responsibility for keeping it running. No call centres, no ticket systems that go nowhere, no long contracts. See our customer reviews →
Managed IT Pricing
Ad-hoc managed IT support starts at £75/hr. For businesses wanting a fixed monthly cost, we offer rolling monthly managed IT agreements — contact us for a tailored quote based on your number of devices, users and requirements. No lengthy contracts or tie-ins. See full pricing →
Managed IT for Surrey Small Businesses
Ready to Hand Over Your IT?
Contact us for a free consultation and quote — we'll explain exactly what we'd cover and how it works.
Get a QuoteFrequently Asked Questions
What is managed IT support?
Managed IT support means we proactively monitor, maintain and support your business IT systems on an ongoing basis — rather than you only calling us when something breaks. It typically covers patch management, backups, antivirus, Microsoft 365 and fast-response troubleshooting.
How much does managed IT support cost in Surrey?
Managed IT starts from £75/hr for ad-hoc support. For businesses wanting a fixed monthly cost, we provide tailored monthly managed IT agreements based on your number of devices and requirements. Contact us for a quote.
Do you require a long-term contract?
No. We offer flexible monthly rolling agreements with no lengthy tie-ins. If you want to start with ad-hoc support and move to a managed plan later, that works too.