Remote IT Support Pricing
Elliott-IT-Services offers clear, honest pricing with no hidden fees. We agree the cost with you before starting any work — so there are no nasty surprises.
Home IT Support
- Software & Setup Troubleshooting
- Wi-Fi & Internet Fixes
- Email & Software Issues
- Virus & Malware Removal
- Remote Support
- New Device Setup
Business IT Support
- Managed IT Services
- Proactive Monitoring
- Remote Support
- Microsoft 365 / Google Workspace
- Cyber Security & Backups
- Cloud Migration
For ongoing managed IT contracts, please contact us for a custom quote.
What’s Included
No Fix, No Fee
If we can’t fix the problem, you don’t pay. We'll always tell you upfront if something isn’t fixable remotely.
No Travel Costs
Every session is 100% remote, so there's no travel time built into our rate — you only pay for the time spent actually fixing your issue.
Fully Remote
All support is delivered via secure, encrypted remote sessions — often resolving issues faster than waiting for a visit.
Custom Quotes
For larger projects — cloud migrations or ongoing managed IT contracts — we provide a detailed written quote before any work begins.
Pricing Questions
How long do remote sessions take?
Many common issues — virus removal, Wi-Fi fixes, software troubleshooting — can be completed in 1–2 hours.
Do you offer managed IT contracts?
Yes. For businesses wanting ongoing IT support, we offer monthly managed IT agreements tailored to your needs and number of devices. Contact us for a quote.
Can I pay by card?
Yes, we accept card payments and bank transfer. Payment is due on completion of work unless a prior arrangement has been agreed.
Ready to Book?
Book online or call us to discuss your IT requirements and get a clear, upfront price.
Book Online Send a MessageFrequently Asked Questions
How much does home IT support cost?
Home IT support starts at £50 per hour. Many common fixes such as virus removal or Wi-Fi setup can be completed in 1–2 hours.
How much does business IT support cost?
Business IT support starts from £75 per hour. For managed IT services, contact us for a tailored monthly quote based on your business size and needs.
Are there any callout fees?
No. All support is delivered remotely, so there are no callout or travel fees built into the price — you only pay for the time spent fixing your issue.